Manage customers, run campaigns, provide subscriptions, and meet deadlines.
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Deliver an exceptional experience to your customers and grow your service business.
Incredible service. Happy customers.
Manage customers, run campaigns, provide subscriptions, and meet deadlines.
Create SLAs
Resolve issues
Schedule maintenance visits
Create customer profiles with contact details, Tax IDs, tax categories, and currencies to be used for overseas customers. Add info like lead source, assign a dedicated account manager, run loyalty programs, and set credit limits.
Create multiple subscription models that can be renewed daily, weekly, monthly, yearly, or any custom period. Once the customer opts for a subscription, it is automatically assigned to their profile. You could provide a trial period for subscriptions, add taxes and discounts, and generate automatic invoices at the end of the trial or renewal of the subscription.
Get complete visibility of your internal and external projects. Create and track tasks, assign jobs to your teammates, and see progress on Gantt charts and Kanban boards for easy visualization. See real-time progress, who’s working on what, the roadblocks, tasks list, teams’ workload, and priority levels, and get projects to the finish line on time and without last-minute hassle.
Expand your service business with the right tools. Promote your services with campaigns, solve issues with the help desk, and manage worldwide sales with multi-currency accounting.
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Create engaging emails and run marketing campaigns from within the system. Create groups, do A/B testing, and convert more customers.
Respond to issues quickly. Configure an email address to create issues automatically with incoming emails. Categorize issues as per leads, priority, projects, and companies.
Set and adhere to service standards. Set customer expectations, define priority levels, and what’s covered and not covered. SLAs can be set to apply to issues automatically.
Manage warranty and annual maintenance. All items are serialized for easy access to contract details and warranty period. See items that qualify for valid claims, set resolution and customer details, and schedule maintenance visits if needed.
Schedule a maintenance visit when maintenance is not possible offsite. See progress, the person assigned for the task, item details, and maintenance type. Schedule regular maintenance visits with predefined periods and see all jobs in your dashboard.
Manage sales in multiple currencies and let the system do the conversion math for you. Create invoices, manage receivables, set payment reminders, automate journal entries, do bank reconciliation, and see real-time reports.
They’ve benefited from our ERP. You can too.
"Dexciss ERP solutions have transformed our business operations. Their software is highly customizable and has helped us streamline our inventory management and customer relationship management. Their customer support is also highly responsive and helped us resolve any issues we had during the implementation process."
"Dexciss has exceeded our expectations with their ERP solutions. The software is user-friendly and highly scalable, and it has been able to handle our growing business needs effectively. Their team has also been very professional and prompt in addressing any issues we had. We highly recommend Dexciss for their outstanding ERP solutions."
"We have been using Dexciss ERP solutions for over a year now, and we are highly impressed with their software's functionality and user interface. The software has significantly improved our business processes, and their team has been highly supportive and responsive in providing the necessary assistance. We highly recommend Dexciss ERP solutions."
"Dexciss's ERP solutions have been a game-changer for our organization. Their software has provided us with a comprehensive view of our business operations, and it has helped us make informed decisions. We are highly satisfied with their software's performance and their team's expertise."
"Dexciss has been a reliable partner for our organization. Their ERP solutions have provided us with the necessary tools to manage our business operations effectively. Their team has been highly supportive and has gone above and beyond in helping us resolve any issues we had. We highly recommend Dexciss for their excellent ERP solutions."
Book a call today to see how Dexciss ERP, built on ERPNext, can help you manage your service business.
